Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack took a month and a week to the Krasnodar Territory. Everything suits, the husband is happy with him took for business trips instead of a suitcase. Very roomy, a bunch of pockets, charging is, cheholchik, and the quality is nothing like that.
Very very but very good backpack. I was surprised by his seams and his pockets. I arrive in perfect condition.
Excelent quality, looks like very resistent, high capacity
This product is incredibly beautiful and of very high quality. Thank you for your quick delivery
Perfect !!!
Excellent Product, excellent standard shipping time of shipping from China, Recommend buying this backpack
Looks good, I tried the headphone jack and it sounds good for the moment, so all right for the time being
Backpacks as always on top. Quality is super. A variety of different pockets. I recommend the store and the product. Delivery by courier to the apartment. Kazan was a week.
Took in this store 3 backpacks, the quality is excellent to fight nothing. Delivery 3 weeks by courier to the apartment. The store is handsome for questions answers in a timely manner.
Bonjour à tous ceux qui veulent acheter j’ai commandé c’est ce vendeur quand je lui ai montré qu’il y avait un petit accroc le vendeur m’a proposé de suite sans discuter de me renvoyer un sac donc je vous recommande ce vendeur vous pouvez commander chez lui ça a pas traîné donc je vous recommande ce vendeur???? Hello to all those who want to buy I ordered it is this store when I showed him that there was a small hitch the seller offered me immediately without discussing to send me a bag so I recommend this seller you can order from him it did not drag so I recommend this seller